Frequently Asked
What certifications/training is required to work at team elm childcare and tutoring llc?
Every individual who works for Team ELM Childcare and Tutoring LLC is CPR/First Aid Certified and Background Checked. Most of our employees also have an American Red Cross Babysitting and Childcare Certificate and we do trainings throughout for employees to obtain these certificates. All of our tutors are certified teachers in the state of New Jersey. Training our employees to be the best they can be for our clients is our number one priority.
how are team elm childcare providers matched to a family?
We take into consideration the personalities of your children, special needs, requests of the parents, environment, and location. We want to make sure that every family is 100% happy with the employee or employees from Team ELM LLC that are working with their family, so parents always have a say in the perfect person.
what are the rates?
Rates for childcare vary based on number of children. Rates for tutoring are based on many variables. When we meet with a family for the first time the needs of the family is discussed. We will work with every family's financial situation as much as possible to make sure that our care is affordable for everyone. Please check our rates page for more information.
what happens if there is a change in schedule or need to cancel?
Our services are very flexible. Schedules can be changed at any time. We do have a 24 hour cancellation without rescheduling policy. If you have to cancel 24 hours before and are not rescheduling, there is a fee of $25. If a sitter/tutor cancels last minute, we will always have a backup on duty to be there for your family.
how does billing work?
Invoices will be sent by e-mail to families regularly to make sure all payments have been made. Payments can be made by cash or check written to Team ELM Childcare and Tutoring LLC. You can also pay online at Chase Quickpay or clearxchange.com.
how does team elm help for parties and events?
We provide party services such as, being extra hands and eyes for supervision, running activities specific to your theme, helping with decorations, photographing your event, creating party favors, and more. We also provide babysitting at weddings, bar/bat mitzvahs, and other big events in the bridal suite. Please contact us for more information on how we can help at your next event!
why choose team elm over other babysitting and tutoring sites and services?
Team ELM takes the stress and frustration out of trying to find the best sitter for your family. All you need to do is tell us what is needed and we do the rest to set you up with someone quick and efficiently. We interview families and sitters with the purposes of finding the best match based on needs and skill set. There are 15+ sitters on staff with all different availabilities, making it easy to find coverage for your schedule. If you feel that the match isn't best we will do our best to match you with the person that fits your needs. And more than just fitting your schedule, our Team ELM family truly cares about your family. You won't just have a sitter, you'll have a support system.
how do i contact team elm?
You can e-mail Team ELM at info@teamelmnj.com at any time or call us at 732-236-9382!